As Malaysia rises as a premier data center hub, Custommedia Academy has been appointed the exclusive local partner for Uptime Institute’s globally recognized Uptime Education training programs. This collaboration will equip 400 professionals by 2025 with the expertise to design, operate, and manage cutting-edge digital infrastructure—ensuring Malaysia’s workforce is ready to meet the demands of billion-dollar tech investments from giants like Google, Microsoft, and AWS.
NEW YORK, NY – February 12, 2025 – Uptime Institute today announced an agreement with Custommedia Sdn Bhd as the exclusive local partner in Malaysia to offer its Uptime Education courses through the Custommedia Academy. This partnership combines Custommedia Academy’s local expertise with Uptime Institute’s globally recognized training programs and standards for digital infrastructure performance. The collaboration aims to enhance the knowledge and skills of data center professionals in Malaysia, providing them with essential tools to efficiently design and operate data centers. Key benefits of these training programs include improved operational efficiency, risk minimization, and alignment with industry best practices.
“Malaysia is fast emerging as a premier data center hub in Southeast Asia, fuelled by strategic initiatives and transformative investments that are reshaping the nation’s digital landscape. This is part of a broader digital economy strategy to boost the sector’s GDP contribution to 25.5% by 2025,” said Aidinorazri, Chief Marketing Officer, Custommedia. “Our partnership with Uptime Institute will enable Custommedia Academy to contribute towards achieving Malaysia’s national digital aspirations by ensuring the workforce is well-prepared to design, build, operate and manage increasingly complex digital infrastructures. To help achieve this, we intend to train 400 data center professionals by the end of 2025,” he added.
Aidinorazri continued that among the standout projects being undertaken in Malaysia currently include the Bandar Teknologi Maju Perlis in Padang Besar—a massive 600-acre development featuring cutting-edge AI-driven data centers and high-performance computing supported by sustainable energy infrastructure. In parallel, the Johor-Singapore Special Economic Zone (JS-SEZ) showcases the region’s vast potential, positioning Malaysia as a critical economic and digital innovation hub.
“These developments, alongside major investments from global tech giants such as Google, Microsoft, AWS, Nvidia, and NTT Data, inject billions into Malaysia’s digital economy, driving an ever-growing demand for skilled data center professionals.”
“Addressing the talent shortage is crucial to sustaining growth and ensuring Malaysia’s competitiveness in the global digital economy,” said Patrick Chan, Vice President for South Asia at Uptime Institute. “As Malaysia positions itself as an important and strategic destination for international investment in digital infrastructure, our Uptime Education training unit is poised to work with Custommedia Academy to train and develop the skilled workforce of today and tomorrow. Custommedia Academy’s proven expertise in training ISTQB, IREB, and ASAQB certified professionals, along with its alignment with Malaysia’s digital economy initiatives, makes it an ideal partner for this collaboration. Together, we aim to bridge the gap between global standards and local industry needs, ensuring Malaysia’s workforce is equipped to meet the demands of a rapidly evolving digital infrastructure landscape.”
The training begins with Uptime Education’s Data Center Fundamentals course, an entry level course designed to provide a structured overview of the data center environments, what data centers are, what they do and why we need them. The course provides an overview of basic design and design philosophies and the essential factors of data center management including operational processes, energy management and facility management. Additional courses will also be available including Certified Data Center Technician Professional (CDCTP®); Accredited Sustainability Advisor (ASA); Accredited Tier Designer (ATS); Accredited Operations Specialist (AOS); Accredited Tier Specialist (ATS); and Certified Data Center Management Professional® (CDCMP®). Course information and schedules can be found on the Custommedia Academy website .
About Custommedia Sdn Bhd
Custommedia Academy is Malaysia’s leading training provider focusing on software engineering-related training for professionals. It is part of Custommedia Sdn Bhd, a software engineering company, which was established in 1991.
Based in Selangor, Malaysia, the Academy runs courses primarily focusing on Software Quality Assurance (SQA), Software Requirements, Software Engineering, Software Architecture, as well as software development techniques and methodologies.
Since 2008, Custommedia Academy has been an Accredited Training Provider for the Malaysian Software Testing Board (MSTB). Through this partnership, the Academy offers courses relating to internationally recognized certifications under programs managed by the International Software Testing Qualifications Board (ISTQB), the International Requirements Engineering Board (IREB), the International Software Architecture Qualification Board (ISAQB), Brightest, and the TMMi Foundation. For more information, please visit custommediaacademy.my
About Uptime Institute
Uptime Institute is the Global Digital Infrastructure Authority. With over 3,500 awards issued in over 118 countries around the globe, and over 1,100 currently active projects in 80+ countries, Uptime has helped tens of thousands of companies optimize critical IT assets while managing costs, resources, and efficiency.
For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews and assessments including SCIRA-FSI financial sector risk assessment, the Sustainability Assessment, and a broad range of additional risk management, performance, availability, and related offerings. Uptime Education training programs have been successfully completed by over 90,000 data center professionals, such as the highly respected ATD (Accredited Tier Designer) and AOS (Accredited Operations Specialist). More recently, the Uptime Education curriculum has been expanded by the acquisition of CNet Training, Ltd. In 2023.
Uptime Institute is headquartered in New York, NY, with main offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and Madrid with full-time Uptime professionals based in over 34 countries around the world. For more information, please visit uptimeinstitute.com.
This press release has also been published on VRITIMES